Governor Jeff Landry announced a partnership with a new software vendor to overhaul the state’s OMV system on his “Diner Days” podcast. OMV Commissioner Bryan Adams says the outdated system would frequently shut down, causing long lines, wasted resources and fraud.
“It’s been a mess for quite some time. As you know, the system is about 50 years old, and it was a problem when I was back in the legislature in 2012. It was probably the number one call I got in my office. And I’m telling you; we’re making a difference just in the last four months,” Adams said.
Landry says he’s set out to make the OMV experience as close to Disney World as possible. Childlike wonder aside, Adams says they’re working to build a brand-new driver’s license system that will be the greatest thing the state has seen in 50 years.
“That’s going to be state-of-the art, probably the best one in the country. It’s going to take us about 12 months. But once we get that across the finish line, you will see an absolute difference at each of our OMV offices,” Adams said.
Adams says the department is prioritizing the driver’s license system because it’s one experience that touches most Louisiana citizens. When the new software is fully implemented, he hopes to revolutionize everything from renewing a Real ID to registering a vehicle.
“We hope that most of it you can do online, or do it through your LA Wallet app. We hope that it becomes very electronic in your phones or things that you use. You don’t have to go to the office. So we’re going to try to get it there,” Adams explained.
